Traverse City, MI, United States
(231) 313-9114

Customer Service

About Songbird Gems
Songbird Gems offers unique custom-designed jewelry made from hand-selected high quality gem stones. Our products are hand-crafted and “programmed” to help you in attaining abundance in all areas of your life, from emotional clearing, to love and friendship, to financial prosperity, to relaxation and meditation! Enjoy perusing our selection and please check back often as we will be adding new products to our inventory on a regular basis.

We ship anywhere in the United States. We will attempt to ship your order within two weeks. If your shipment will be delayed beyond two weeks, we will notify you via email of the expected ship date. As each piece is hand-made, unexpected delays are possible, but not likely.

Return Policy:
If for any reason you are not happy with your Songbird Gems merchandise, we will be happy to exchange it for other selections, or refund your credit card in full (not including shipping, unless product was defective or damaged). To return your merchandise, please safely re-package it enclosing a copy of your invoice or packing slip, and write down the reason for your return. If you wish to exchange your product for a different product, please also note this on the invoice or packing slip. Return the package using an insured carrier (for your protection) such as Federal Express, UPS, or USPS Parcel Post and be sure to keep your receipt. Songbird Gems can not be responsible for return shipments lost or stolen in transit. Send your package to Songbird Gems at the following address:

Songbird Gems
4364 Vandervoight Dr
Traverse City, MI 49686

Songbird Gems Privacy Policy respects your privacy. We never sell, rent, or give away your name, email, or address to anyone. All information provided is used exclusively by Songbird Gems.

Those using a pace maker should not wear Songbird Gems products as they use magnetic clasps which may interfere with the function of the pace maker. Women who are pregnant should consult a physician before using our products.

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